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How to Fix “Hotmail Not Working on Mac Mail / Apple Mail” Error?
Are you trying to access your Hotmail account on Apple Mail but your Hotmail not working on Mac Mail? If you are facing the same problem, then don’t worry. In this write, we are going to cover all the related information and solutions to resolve “Hotmail not working on Apple Mail”.
As we all know, Hotmail is a very popular email service among professionals. Over 400 million users used this email service. However, sometimes they face errors while connecting the Hotmail account on Mac Mail on MacBook, and they don’t know the right way to resolve it.
After receiving lots of queries, here we have come up with an easy-to-understand blog. Read the complete blog first and then use any technique to resolve the “Hotmail not working on Mac Mail” error.
Why is Hotmail Account Not Working on Apple Mail?
Before resolving this issue, it is important to know the root of the problem before finding its solution.
- Outdated Version of Mac Mail: this might be a reason for this error. So, verify that you are using an updated edition of Apple Mail.
- Authentication Changes: Sometimes, due to the wrong configuration of Hotmail a “Hotmail not working on Mac Mail” error. So, make sure, two-step authentication is enabled and you are using the app password rather than the normal password of your Hotmail account. for more details, you can check out this page: Hotmail configuration setting.
- Check Internet Connection: As we all know, both Apple Mail and Hotmail work with internet connectivity, so make sure your internet is stable with a good network.
- Wrong Configuration: Most of the time, users don’t know how to connect accounts or they don’t know the server details, which causes the “Hotmail not working on Mac Mail” error. So, also verify that you are providing the right information.
- Corrupted Data: Sometimes, cached files that Apple Mail saves on MacOS get corrupted, which causes errors while verifying an Apple Mail account. So, you can delete those corrupted files as well.
- Bugs/Server Outage Issue: If both accounts facing server outage issues, then this error will show. Also, unwanted Mac glitches or bugs are other reasons for these errors.
These are some issues, that cause the “Hotmail not working on Apple mail” error. So, make sure you are not suffering with these errors.
How to Resolve “Hotmail Not Working on Mac Mail” Issue?
You can solve this error using 7 different techniques. All the information and steps are given below:
- By Updating Mac Mail Edition
- By Reconnecting Accounts
- Delete All Cache Files
- Recheck IMAP & SMTP Settings
- Verify Auto-Forwarding Setting
- Cross-Check Login & Server Details of Hotmail
- Check for Firewall Interference
#1: By Updating Mac Mail Edition
To resolve “Hotmail not working on Mac Mail”, you must have an updated version of Apple Mac Mail. If you don’t know how to do then follow the given steps:
- Click on the Apple Menu.
- Choose “System Preferences”.
- Click on the “Software Update”.
- And find the latest updates.
#2: Fix “Hotmail Not Working on Apple Mail” by Reconnecting
Disconnecting and then reconnecting your accounts is another way to troubleshoot this error. Follow the given steps to reconnect your accounts:
- Launch Mac Mail on your system.
- Go to Settings >> Accounts tab.
- Choose Hotmail and (-) to disconnect it.
- Now use (+) to reconnect the Hotmail account.
#3: Fix “Hotmail Not Working on Mac Mail” by Deleting Cache Files
Removing corrupted cached files from your MacOS will be a great move to resolve this error. Follow the mentioned steps:
- Launch Finder on MacBook.
- Select Go >> Go to Finder.
- Copy and paste the given command:
~/Library/Preferences/ - Click on the Enter button.
- Look for this file “com.apple.mail.plist”.
- After that, move these files to the Trash folder.
- Restart the MacBook.
- Lastly, reconnect the account in Mac Mail.
#4: Recheck IMAP & SMTP Settings
Entering incorrect IMAP & SMTP information could be a reason for the “Hotmail Not Working on Mac Mail” error. So here we are providing the correct information for configuration:
- IMAP Server: – https://imap-mail.Outlook.com/
- IMAP Port: – 993
- SMTP Server: – https://smtp-mail.Outlook.com/
- SMTP Port: – 587
#5: Verify Auto-Forwarding Setting
To re-check the Settings of Auto-Forwarding to solve Hotmail not working in Mac Mail, follow these steps:
- Start your Apple Mail.
- Open Menu >> “System Preferences”.
- Select “Mail” >> “Accounts” tab.
- Choose the Hotmail account.
- Look for the “Outgoing Mail” section.
- Make sure your “Forwarding” option is enabled.
Send a test email to your Hotmail account and check if it’s forwarded to the correct address.
#6: Cross-Check Login Details of Hotmail
Sometimes, entering the wrong login details of the Hotmail account could be a reason for this “Hotmail not working on Apple Mail” error. However, now Microsoft changed the authentication method and moved to Modern Authentication (OAuth2) for Hotmail and Outlook.com accounts. This means, now enabling Two-Step Authentication is required and also use an App Password instead of a normal password for connecting your Hotmail and Outlook.com accounts to any third-party email client or service.
#7: Check for Firewall Interference
If your Firewall is enabled, so make sure it is not blocking your Mac Mail’s connection to Hotmail’s servers. Otherwise, you will get the same “Hotmail not working on Mac Mail” error again and again.
Also Read:
Alternate Solution to Fix “Hotmail Not Working on Apple Mail” on MacBook
Still, if you are facing a similar error, after following all the given techniques, then you should go for the RecoveryTools Hotmail Backup Tool. This solution will easily take a backup of your all Hotmail emails for Apple Mac Mail.
It comes with multiple advanced and unique features, which makes it different like you can export emails from multiple Hotmail accounts at once without losing any information. For Apple Mail, you have to export data in MBOX format. Because Mac Mail supports only .mbox extension. To resolve “Hotmail Not Working on Mac Mail” error and better understand, have a quick look at the steps:
How to Fix this Error Alternately?
- Step 1: Download and start the solution.
- Step 2: Enter the Hotmail login details.
- Step 3: Select the data from the panel.
- Step 4: Choose “MBOX” as saving type.
- Step 5: Put some advanced filters.
- Step 6: Choose the saving location.
- Step 7: Click on the “Backup” button to start the process.
After having your all Hotmail account data in .mbox format, now we will import it into Apple Mail.
- Open your Apple Mail.
- Head to the “File”.
- Choose “Import Mailboxes”.
- After that, select the “File in MBOX Format”.
- Browse the exported file to upload.
- Lastly, click on the “Done”.
Queries Asked by Users
- Q 1: Does Hotmail work with Apple Mail?
Ans: Yes, Hotmail works with Apple Mail by configuring the accounts.
- Q 2: What is the server’s name for Hotmail on Mac Mail?
Ans: Mail Server: pop-mail.Outlook.com.
- Q 3: Is Hotmail no longer active?
Ans: Hotmail.com was discontinued by Microsoft, and it’s upgraded to Outlook.com.
- Q 4: How do I change my Hotmail password in Mac Mail?
Ans: To change your Hotmail password in Mac Mail, go to Mail > Accounts, select your Hotmail account, and click on the “Server Settings” button. From there, you can edit your password.
- Q 5: Why is my Hotmail account not syncing with Mac Mail?
Ans: There are several reasons for this, such as poor network connectivity, incorrect server & login details, corrupted cached files, etc.
Conclusion
In short, here you will get the best techniques to fix the “Hotmail not working on Mac Mail” error using almost 8 methods. Also, we have explained all the related information like reasons why it’s happening. if still you are suffering from similar issues, after using all the manual techniques, then you should go for the professional solution. for more help, you can contact us we are available for you 24*7 hours.