Home » Blog » Google » Why Am I Not Receiving Emails on Gmail Account Issue? Fixed

Why Am I Not Receiving Emails on Gmail Account Issue? Fixed

  author
Published By Karen Chard 
Rollins Duke
Approved By Rollins Duke
Published On January 17th, 2025
Reading Time 7 Min Read

What Happen? When you have checked the internet connection, and tried to reopen the Gmail account or refresh the page again and again still you are not receiving emails on Gmail account. Frustrating and irritating right? This is a very common issue with most Google users, and most of them don’t know the right method.

So don’t worry, if you are also one of them then you are on the right blog. Here we are going to explain the best and quickest techniques to resolve the “Gmail not receiving emails due to storage” error.

However, before starting the process, let us know the basic roots to understand why it’s happening and how can we resolve the “not receiving emails on Gmail account” issue.

Why Am I Not Able to Receive Emails on My Gmail Account?

If you are not getting emails in Gmail account, then there are multiple reasons like verifying your internet connection, syncing issues, full storage space, whether you are using an outdated app or system, etc. All the possible reasons are explained below in detail:

  • Check Your Internet Connection: This is a common issue when users do not receive emails, so make sure your internet connection is not slow and unstable. Otherwise, you will face this problem again and again.
  • Delays: It happens when you receive emails delayed. If the sender is sending emails using another email client like Outlook, or Yahoo Mail or might be they are traveling, so your email will take time to receive. So wait for some time and then refresh your account.
  • Full Storage Space: Also, if your machine-like desktop or mobile phone doesn’t have enough storage space. Or your Gmail’s storage space is full then definitely you will not receive emails in Gmail account.
  • Syncing Issues: There are high chance that your app is not syncing properly. It can happen because of sync setting is turned off or delayed. So just verify your settings.
  • Outdated App or System: Using an older version of the app or system is another reason for not receiving emails on your Gmail account. So, if there is any updated version available of Gmail or your system then just update it and then try.
  • Check Spam Folders: Sometimes Google tags your important emails as Spam. So might be your emails are landing in the Spam folder. So, you can check that folder and move your email into the Inbox folder.
  • Wrong Filter Setting: Also, you can check the Filter settings as well to resolve the “not receiving emails on Gmail account” issue. Head to the Settings in Gmail >> See all settings >> Filters and Blocked Addresses option. Now review and delete unnecessary files.
  • Wrong Email Settings: Try to log in again with the correct information. Sometimes happens when we use the wrong information to configure the Gmail account.

How to Fix “Not Receiving Emails on Gmail Account” Issue?

As we explained there are multiple reasons for this problem, so we will describe the solution below with all information and step by step guide:

#1: Clear Storage Space

As we know, Gmail offers only 15 GB of storage, which can fill up quickly. So, if you find that you don’t have enough space in your Gmail account then delete the unnecessary files, attachments, emails, and other data from your Google account.

After deleting everything unimportant to you, you will able to receive new messages in Gmail account.

clear storage space

#2: Clean Your Trash Folder

If still, your Gmail storage is full even after deleting everything, then it is probably because of the Trash folder. After deleting unnecessary data, head to the Trash folder and empty this folder. It happens because after deletion your data stays in the “Trash” folder for the next 30 days.

clean your trash folder

#3: Verify Your Spam Folder

Most of the time, when Google tags your important emails as Spam by mistake your email goes into the Trash folder. So, recover your email from that folder by following the given steps:

  1. Open a Gmail account.
  2. Open the “Trash” folder from the panel.
  3. Hit on the “Not Spam” button.
  4. And your email will back into the Inbox folder.

#5: Review Email Filters

If you are not receiving emails on Gmail account, it is because wrong email filter. So, you have verified your filters and then refreshed your account:

  1. Open your Gmail account.
  2. Select the “Settings” >> “See All Settings”.

    remove or delete account

  3. Navigate the “Filters and Blocked Addresses” tab.
  4. Now you can edit or delete the unnecessary filters from here.

#6: Gmail Not Receiving Emails from One Sender

If still you are not receiving emails, then defiantly you have blocked that particular email address by mistake. So, you can check and unblock them by following the given steps to resolve the “Gmail not receiving emails from one sender” issue.

  1. Login to your Gmail account.
  2. Click on the Gear >> See All Settings option.
  3. Head to the “Filters and Blocked Addresses” tab.
  4. Check and unblock the email address (if the sender’s email address is listed here).

#7: Verify and Disable Email Forwarding

Make sure that your emails are not forwarded to another account. It happens multiple times when a user forgets or doesn’t know that their Gmail emails are forwarded to another account. To disable this, the steps are explained below:

  1. Go to “Settings” >> “See All Settings” option.
  2. Open the “Forwarding and POP/IMAP”.
  3. Verify the account and disable forwarding if it’s not required.

#8: Verify Email Settings

If you are using an external email client like Outlook, Thunderbird, etc to access Gmail emails, then make sure you are using the right IMAP/POP information to configure your accounts. Also, use an app password rather than a normal password and enable IMAP in your Gmail account.

#9: Update Gmail App (For Mobile)

If you are using Gmail on Mobile phones, and you are not receiving emails on Gmail account. Then you can follow these two tricks to resolve it.

  • Try to clear the app cache from your Settings on mobile.
  • If any new version is available then update your Gmail app.

If you are facing “Gmail Something Went Wrong Try Again Later” issue, then you can visit this blog.

Expert Solution to Fix “Not Receiving Emails on Gmail Account” Issue

If your storage space is full and you don’t have time to delete emails one by one, then you should first take a backup of your emails using RecoveryTools Gmail Backup Utility. This software helps users to take backups of emails from all default folders in bulk at once without having any limitations.

This software can save emails into 35+ file formats, desktop and web-based email clients from multiple Gmail accounts at once. Also, it comes with a free demo version, so that users can easily understand the features and working performance:

How to Fix “Not Getting Emails on Gmail Account”?

  • Step 1: Install and start the given tool.
  • Step 2: Enter the login details of Gmail.
  • Step 3: Enable the box of needed folders.
  • Step 4: Choose the saving type as needed.
  • Step 5: Enable the required filters and path.
  • Step 6: Press on Backup button to start the process.
Pro Tip: If you have large data to delete, then you should download and use the expert solution RecoveryTools Email Cleaner. This solution can easily remove emails at once permanently from selective folders using the advanced solution.
Final Thought

In this write-up, we have resolved the issue of those users who are not receiving emails on Gmail accounts. We have mentioned all the reasons as well so that users can easily understand why it’s happening. And after that, we have explained almost 9 methods to resolve this issue “Gmail not receiving emails due to storage”.

We have tried to provide all related information and step by step guide, I hope you find the article very helpful.