RecoveryTools
Frequently Asked Questions

ISO Certified General

Payment Payment

License License

Legal Legal

General

Do not worry about it, if your email accounts are not listed, please contact us. We will give you 100 % trusted support.

Yes, the tool ensures 100% secure and safe data conversion without causing any trouble.

Most of our programs require Internet Connection only for the software Download (such as File Converter Tools) and some of our programs require Internet connection to install and activate the program (such as Cloud Email Migration Tools or Email Server Migration Tool). Users can directly contact to our support team to get quick assistance related to any questions or concerns.

Yes, the demo version allows you to convert a limited amount of data specified by the tool. This limitation varies from product to product.

Yes, the license key will be delivered to you within 15 minutes on the registered email ID. You just have to copy and paste it to activate the software.

Yes, our all software is virus and malware free and provides 100% safe & secure results.

Unlimited times you can migrate each mailbox in RecoveryTools software.

Payment

Once the payment is successful, the License key and Invoice will be given via email directly in just 15 minutes. If you do not receive the license key, please check the Spam/Junk folder once.

You can buy the software online; all you have to do is visit the product page of the software you want to buy. After that click on the Buy button and make the payment by choosing your required license using a Credit card or PayPal.

Yes, RecoveryTools software offers 10% discounts for all the above. You can Contact Us to know more.

License

Once the payment is successful, the License key and Invoice will be given via email directly in just 15 minutes. If you do not receive the license key, please check the Spam / Junk folder once.

Minimum one license you need to buy, rest depends on your requirements.

Every purchase includes Support & Maintenance (for 1-year from the purchase date), and the benefits vary depending on your purchased Edition:

We have three editions with multiple options:

Personal Edition:

  • Telephone and email support regarding installation and product usage issues (during business hours)
  • Priority access to senior support engineers
  • Product configuration recommendations
  • Free product updates (for 1 year from the purchase date)
  • Maximum response time of 24 hours (Mon-Sun)

Business Edition:

  • Telephone and email support regarding product usage issues
  • Priority access to senior support engineers
  • Product configuration recommendations
  • Free product updates (for 1 year from the purchase date)
  • Maximum response time of 24 hours (Mon-Sun)

Enterprise Edition:

  • Telephone and email support regarding product usage issues
  • Priority access to senior support engineers
  • Product configuration recommendations
  • Free product updates (for 1 year from the purchase date)
  • Maximum response time of 24 hours (Mon-Sun)

Legal

Here, you can read this to know the refund policy of RecoveryTools software.

All purchases include 1 year of Support & Maintenance from the date which allows you to upgrade to the latest version at any time during that term free of charge.

When your Support & Maintenance period has expired, the upgrade fee is 50% of your original purchase price.

You can get in touch with us via live chat or by dropping an email. - for more information read this RecoveryTools Support.

No, there are some situations, in which a refund is not acceptable.